privacy policy
Your Privacy is Very Important to Us
This Privacy Policy describes how AŸA collects, uses, stores, and protects your personal information when you access our clothing e-commerce website. By using our site, you agree to the practices described in this Privacy Policy.
1. Information Collected
We collect personal information that you provide to us when you register on our website, make purchases, subscribe to newsletters, fill out contact forms, or participate in promotions. The information collected may include:
- Personal data: name, email, shipping address, phone number, CPF (Brazilian Individual Taxpayer Registry), etc.
- Payment information: credit card details, purchase history, and payment preferences.
- Browsing data: information about your device and how you interact with our site, such as IP address, location, browser, and device type, collected through cookies and other technologies.
2. Use of Information
The information we collect is used for the following purposes:
- To process and manage your orders and deliveries.
- To personalize your shopping experience and recommend relevant products.
- To send updates on order status, promotions, and news.
- To conduct satisfaction surveys and improve our services.
- To comply with legal and regulatory obligations.
3. Sharing of Information
We do not share your personal information with third parties, except in the following cases:
- Service providers: We may share your information with payment processors, shipping companies, and other partners necessary to fulfill your order.
- Legal obligations: We may disclose personal information if required by law or in response to legal processes, such as police investigations or requests from competent authorities.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our site. Cookies are small files stored on your device that allow our website to remember your preferences and previous actions. You can adjust your cookie settings in your browser at any time, but disabling cookies may affect site functionality.
5. Security
We adopt appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security system is 100% secure, and we cannot guarantee the absolute security of data transmitted over the internet.
6. Your Rights
You have the right to access, correct, update, or delete your personal information at any time. To exercise these rights, please contact us through the channels provided on our website. You may also opt out of marketing communications, such as newsletters and promotions, at any time by clicking the unsubscribe link in our emails.
7. Changes to the Privacy Policy
We may update this Privacy Policy periodically. We recommend reviewing this page regularly to stay informed about any changes. Updates take effect as soon as they are published on the website.
8. Children's Information
Our services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the information below to request its deletion.
9. Contact
If you have any questions about our Privacy Policy or how we handle your personal data, please contact us through the following channels:
- Phone: +55 11 94393-1577
- Email: ayaayaoficial@gmail.com
- Address: Rua Oscar Freire 329, Suite 31, Jardim Paulista - São Paulo, SP
- ZIP Code: 01426-001